Issue: Not Receiving 'Push' Notifications

LIKEtoKNOW.it needs permission from your iPhone to send you Push Notifications,

FIRST, check that you allow notifications from your iPhone by following the below steps. 

  • Open your iPhone Settings
  • Select Notifications
  • Scroll down and select the LIKEtoKNOW.it App
  • Allow Notifications is active

Next, check that you allow Screenshot Notifications through the LIKEtoKNOW.it app 

  • Open Account Settings on LIKEtoKNOW.it app 
  • Select Notifications 
  • Ensure Screenshot Match is active

NOTE: the LIKEtoKNOW.it app must be running in the background to send you a 'push' notification. If it has been running in the background for an extended period of time it can take up to 10 minutes to send a 'push' notification. Be sure to occasionally close out (swipe up) and relaunch the app to ensure you receive notifications in a timely manner.  

If you are experiencing an issue with your screenshots matching click here 

 

iPhone Notifications Enabled                      

 

 'Screenshot Match' Notifications Enabled

 

 

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.