If you allow LIKEtoKNOW.it access to your screenshots below are additional troubleshooting tips if you continue to experience a delay or issue with your screenshots matching.
- Remember, LIKEtoKNOW.it works to match content created by our network of Influencers. Be sure to screenshot LIKEtoKNOW.it-enabled content. To spot a LIKEtoKNOW.it-enabled image, look for captions containing both the ‘#liketkit’ hashtag and a ‘http://liketk.it’ link, or a LIKEtoKNOW.it logo in the bottom right-hand corner of the image.
- Also when screenshotting LIKEtoKNOW.it looks on an Android device the LIKEtoKNOW.it app must be open and actively running in the background of your phone in order for your screenshots to match.
- Be sure you are using the most up to date version of the LIKEtoKNOW.it app
If you continue to experience an issue with screenshots matching please 'Submit a Request' from our Help Center homepage so our Support Team can offer additional insight and get you back to shopping the looks you love!