Issue: Not Receiving 'My Favorite Posts' Emails

Remember, as a app user, you can now shop Instagram content exclusively with a screenshot, as like-based shopping is no longer supported due to changes in the Facebook/Instagram's third-party access to likes. To continue to shop your favorite content on Instagram with the app, screenshot Influencers' images!  For more information click here

You will still receive emails when screenshotting enabled images, however, the screenshot must load into the app before an email is triggered and sent. Be sure to open and activate the app after capturing screenshots to ensure they match and send a 'My Favorite Posts' email. 

Make sure your emails are not being sent to your Promotional, Spam, or Trash folders. It’s possible your email provider may be blocking your emails. To fix this, please add as a Safe Sender.

Next, check that your 'Email Preference' in the app are enabled. See below image for an example of all email notifications enabled.



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